National Australia Bank Legal Department

Most of the data collected in this section is carried out through the use of cookies. This information is used to improve our services and improve the online user experience (e.g. website statistics) and does not identify individual customers, but the specific Internet browser used. If we identify you (for example, when you connect to Internet Banking or other online services), we will process all of the above information related to you in accordance with this Policy and any applicable data protection laws. Specialized banking services and prospects for lawyers, lawyers and law firms. Personal Insolvency Information: a record relating to your bankruptcy or the conclusion of a debt contract or personal bankruptcy contract. Access specialized commercial bankers, loans and services to grow your legal practice. We bring you the best of Australia`s largest commercial lender. * COVID-19 Support Learn how to bank safely with us during COVID-19 and how we can support you or your business. We have retained Citi to assist us in the distribution and administration of Citi and Diners Club products, facilities and services.

You can view Citi`s privacy policy online at, opens in new window. When you use NAB Group`s websites or mobile applications, we may collect information about your location or activities, including your IP address, phone number, and whether you have accessed a third-party website. When you use online banking or our websites, we monitor your use of these online interactions. This is done to ensure that we can verify you and that you can receive information from us in order to find ways to improve the services we offer you and to better understand you. Some information from this website or application is collected using cookies. For more information on how we use cookies and tracking tags, please see our Cookie Policy. Do you have limited English? We have interpretation services that can help you. When you call us, just say “I need an interpreter” and we`ll arrange someone to help you with your bank requests. Find your nearest NAB branch, ATM business banking centre or specialist investment banker. See trading hours.

Find what you need for business bank accounts, loans, credit cards, and related services. Personal banking products and services are not available at NAB`s offices in Asia, the United Kingdom and the United States. For personal banking assistance, please contact your local NAB office in Australia or contact us online. We respect your personal information and this Privacy Policy explains how we treat it. We take appropriate steps to ensure that NAB can safely interact with and for our customers. The policy applies to National Australia Bank Ltd ABN 12 004 044 937 and all of its affiliates, including its subsidiaries (the “NAB Group”), which includes all of our banking, financing, fund management, financial planning, retirement, insurance, brokerage and e-commerce organisations. Because some of our affiliates offer certain products and services or have specific legal requirements, they may have separate but consistent policies. Please read these guidelines if they are more relevant to your relationship with NAB Group. We have formally engaged Citi to help us distribute and manage products previously launched by Citi and Diners Club (prior to June 1, 2022) while we deploy these products on our systems and platforms. NAB and Citi have agreed to and implemented robust privacy and security controls and procedures to ensure the security of your personal information during this business transition period. You can view Citi`s privacy policy online at, opens in new window.

Sharon has over 25 years of experience as a lawyer and is primarily active in the area of commercial litigation, including the banking and financial sector. The delivery of legal notices by fax will not be accepted. If you have any concerns or complaints about how we have processed your personal data, please contact us. We are committed to resolving all complaints in a reasonable manner and ensuring that we are doing the right thing for our customers. Most complaints are resolved quickly and you should hear from us within five business days of filing a privacy complaint (see “Contact Us”). Some of this information may damage your credit score, such as if you fail to make payments or if you commit a serious credit breach (for example, credit fraud). This type of information can affect your ability to obtain loans from other lenders. If you start filling out an online form but do not submit it, we may contact you to offer assistance using the contact information you provide or that we have at your disposal. Sharon was appointed Group Director, Legal and Business Services in April 2017.

By writing to: Australian Financial Complaints Authority GPO Box 3 Melbourne VIC 3001 Australia This policy also includes our NAB Group Credit Assessment Policy, which provides additional information on how we handle your personal data collected and processed in connection with a loan application or credit facility. In the following, we call this credit information a credit report. Members of the NAB Group collect personal information in a variety of ways. For example, we may collect your information when you submit a form, call us, use our websites or visit one of our stores. In addition, when you use our website or mobile applications, we may collect information about your IP address, location, or activities. We believe that using electronic communications such as email or SMS is a convenient way to communicate with you and verify your information, including electronic verification of your identity. However, we will never ask for your security information via email or other electronic communication – if you are ever unsure, simply contact us using the contact details provided on our website. We generally collect personal data directly from you, unless this is inappropriate or impractical. For this reason, it is important that you keep your contact information up to date. Muromachi Higashi Mitsui Building 18F, 2-2-1 Nihonbashi Muromachi, Chuo-ku, Tokyo 103-0022, Japan If you are a customer (or a customer representative) of our UK or EU operations, you may be interested in our other data protection documents. For more information, please see our European Union Privacy Policy or the European Union-UK General Data Protection Regulation. We also encourage you to review these statements, as they may contain more specific details for your particular product inventory.

We will give you access to your information in the form you request if it is reasonable, practical and does not interfere with the privacy rights of others. If responding to your request requires a significant amount of resources, we may charge a small fee to cover our costs if we grant you access, but we will always contact you first. The fee schedule can be found on the access form. Starting or growing a business? Our range of business loans, overdrafts, equipment and trade finance options can help you achieve your goals. Please contact us if your contact details change or if you believe we have held incorrect information about you. If we agree that the information needs to be corrected, we will update it. If we do not agree, you can ask us to register your correction request with the appropriate information. We may combine the information we hold about you with information reasonably collected from external sources such as those described above. Prior to joining NAB, Sharon was Managing Partner of Clients at King and Wood Mallesons (KWM), where she was responsible for executing the firm`s client and industry strategy within the Australian management team. Credit reference agencies may use the personal information they collect for prior screening at the request of a credit provider, unless you ask them not to do so.

A screening assessment is an assessment of individuals to determine whether they meet certain eligibility requirements of a credit provider to receive direct marketing. You have the right to contact a credit bureau to tell them that you do not want your information used in screening assessments. If you do so, the credit reference agency may not use your information for this purpose. We may collect information about you because we are required or permitted to do so by law. There are laws affecting financial institutions, including corporate and tax law, that require us to collect personal information. For example, we need personal data to verify your identity in accordance with the Commonwealth Money Laundering Act. We also know that some customers enjoy interacting with us through social media channels. We may collect information about you when you interact with us through these channels. For all confidential questions, please interact with us via private messages if you wish to use social media or any other private channel.

London Branch 52 Lime Street London, EC3M 7AF United Kingdom If you believe you have been or are likely to be a victim of fraud (including identity fraud), you may ask a credit reference agency not to use or disclose the information it holds about you.